In addition to the printer's original warranty, Konica Minolta warrants it's products against defects in materials and workmanship for a period of one or two years. These extended exchange warranty plans begin at the end of the printer's existing warranty. With this extended warranty, KONICA MINOLTA will send a permanent replacement unit if your product is determined to be defective. Service is restricted in certain areas. Replacement parts and products (where applicable) will be shipped as quickly as possible and in no event later than three business days from acceptance of the warranty claim.